Furniture & livingAI
Automatically process customer orders and other operational tasks.
For B2B manufacturers and distributors
Your digital employee
for inside sales.
automaited handles inquiries, orders and customer communication in your systems. You decide what is handled automatically and when your team makes the decision.
ISO/IEC 27001 certifiedHosted in Germany
GDPR compliantAI Act compliantThese companies trust automaited.
automaitedBergmann IndustrietechnikLast 7 days
- Processed directly
- 2,100
- Awaiting approval
- 32
- Completed after approval
- 310
- Your systems remain the leading data source.
- Processing under your business rules
- Traceable processing and sources
- Inquiry & quote
Prepare quotes and clarify missing details.
- Order
Capture orders and keep confirmations up to date.
- Delivery
Check delivery dates and keep customers informed.
- Support and resolution
Maintain customer data and resolve follow-up issues.
THE PRODUCT AT A GLANCE
Your entire inside sales team.
Automated, transparent and under your rules.
automaited connects customer requests with your business data and handles the next steps in your systems.
INPUTS
Where requests arrive.
- Phone
- DocumentsPDF and scan
- API and system events
CONTEXT & BOUNDARIES
Company context
- ERP and CRM
- Customer and product master data
- Orders, stock and terms
- Documents and previous communication
Business rules
- Requirements for each task
- Customer-specific rules
- Responsibilities and approval thresholds
External sources
- Approved external databases
- Website and product information
- Other connected sources
automaited
Digital inside sales team
- Understand the request
Recognize and classify the need
- Gather information & plan the approach
Include context and business rules
- Execute actions
Reply and work in your systems
- Check results
Record processing and sources
RESULTS
Work that moves forward.
- Customer inquiry answered
- Case processed in the system
- Data checked or updated
- Follow-up question asked
- Decision handed to the team with context
Our customers
Teams across industries use automaited for more efficient processes.
Furniture & livingAI
RetailAI
Automate recurring operational processes.
IndustryAI
Automatically process customer orders and reduce the workload for inside sales.
IndustryAI
Simplify operational workflows and make day-to-day processing more efficient.
TravelAI
Automate recurring customer service tasks.
PharmaceuticalsAI
Automate financial processes and reduce manual work.
IndustryAI
Less manual work when processing orders and invoices.
FinanceAI
Better customer service through more efficient day-to-day workflows.
Medical devicesAI
Automatically capture customer orders and process them in the ERP.
+300 more
MAKE WORK AND RESULTS VISIBLE
Your inside sales team.
Always in view.
What has been completed? What is waiting for a reply? Where is a decision needed? Your overview shows the current status.
automaitedBergmann IndustrietechnikYour inside sales team at a glance.
- Completed independently
- 2,100
- Completed after approval
- 310
- Still open
- 224
Needs your team
32Awaiting approval18With the team
Keller MaschinenbauIncrease order quantity to 180 units
Awaiting approval
Hafenwerk ServiceReport damaged sealing rings
With the team
MORE ROOM FOR YOUR TEAM
Less manual processing.
More capacity across inside sales.
Security
Built for your sensitive business processes
Your ERP remains the system of record for your business data.
Visit the Trust CenterHosted in Germany
ISO/IEC 27001
Certified information security management
GDPR
Data protection compliance
EU AI Act
Compliance
Traceable
Under your rules and defined access permissions
INTRODUCTION & SUPPORT
Set up together.
Supported every day.
We support you from the first demo through setup to ongoing operation. With clear points of contact and a plan agreed for your company.
Individual product presentation
We discuss your tasks and show you relevant components, such as order processing.
Guided introduction
After kick-off, a first test version is ready within days. In parallel, we connect systems and support the rollout over approximately three months.
Ongoing support
Together, we review results, adjust the setup and introduce further tasks.
Considering using AI agents?
Benefit from automaited as a proven standard solution.
EM
We combine AI expertise with experience in order processing for manufacturers and distributors. We know what matters to inside sales teams - from customer-specific item numbers to differing order units.
Eric Marre
CEO & Co-Founder
A robust solution in days instead of months
Automate orders end to end - from intake to handoff to your ERP.
Rely on proven agents and modules - instead of DIY experiments
GOOD TO KNOW
Your questions.
Clear answers.
Which tasks can automaited handle?
automaited processes incoming inquiries, quotes, orders and operational customer communication. This includes product matching, data validation, follow-up questions and preparing resolution cases. We agree which tasks are performed independently based on your workflows and available integrations.
How are our existing systems used?
Your existing systems remain the source of truth. Your IT team defines which data may be read; we agree write permissions separately. Depending on the agreed integration, direct system actions or existing import methods are possible. More about security and system access
When is our team involved?
For sensitive decisions, conflicting data or cases outside the agreed scope of tasks. Your team receives the request, sources, steps so far and a concrete proposal. If customer details are missing, automaited can first ask specific follow-up questions.
How are access and data protected?
You define which data and systems automaited may access. Sensitive actions have approval thresholds; processing and sources remain traceable. Official security information and the scope of ISO/IEC 27001 certification are documented in the Trust Center. We agree protection needs and technical requirements for your specific integration before starting. Visit the Trust Center
How quickly can we start?
After kick-off, once basic tasks and rules are agreed, we set up a first test version within days. In parallel, we start connecting initial systems. Together with your team, we review and expand the solution over approximately three months until your agreed scope of tasks is in ongoing operation. We remain by your side for questions, adjustments and further tasks after rollout.
What is needed from our team?
Your business team contributes typical cases, business rules and exceptions and evaluates initial results. Your IT team agrees the required data, interfaces and permissions with us. Together, we define which tasks automaited handles independently and when your team decides.
Who handles setup and ongoing support?
automaited handles technical and business setup together with your team and supports operation. This includes connecting agreed systems, implementing your business rules and jointly reviewing processing. We agree further tasks and adjustments together during ongoing use.
THE NEXT STEP
Which tasks should your digital
employee take on first?
Let's look at your inside sales operation together.