Top 7 Order Processing Automation Tools in 2024

In today's fast-paced business environment, enhancing efficiency, accuracy, and customer satisfaction is more critical than ever. Still, companies are struggling with High Volumes and Changing Layouts of documents, but also Skilled Labor Shortage and Competitive Pressure. Various solutions can help to automate order processing and make it much more efficient. With a lot of options available, selecting the right tool can be tough. Some only read data, some can extract it and others offer a holistic solution to the whole challenge of automating order processing. 

With many options on the table, which one is the right one for you?

In this blog, we will compare 7 order processing tools in the market, focusing on their capabilities, unique values, and potential drawbacks. Important factors for a great order processing tool are adaptability, automation capabilities, accuracy, and price. The questions you should ask yourself when looking for the right tools are:

• How many documents do I need to process and how varying are the formats?
• What is the automation level to be achieved and thus how deeply should it be integrated into your workflows?
• How easy and intuitive is the solution to use?

automaited

automaited takes an innovative approach to automate document and order processing. Powered by its AI assistant Ada, they offer a comprehensive end-to-end solution for automating order processing workflows. Ada works as an all-in-one solution for the whole order processing workflow. The highly customizable solution lets you adapt to any format (such as PDF, PNG, JPG, Excel, TIFF, TXT, Emails), validate extractions quickly, and provide end-to-end automations in no time. The intuitive chat interface with Ada, allows you to quickly adjust any demand in real time.

Benefits

• Automated Order Handling: Takes over the entire order processing workflow, from receiving the order to entering it into your ERP system.
• Data Extraction & Validation: With advanced AI capabilities they extract and validate order data, ensuring accuracy before transferring it to your ERP.
• On-Demand Customization: With Ada’s intuitive chat function, data extractions, rules, and other needs can be instantly adjusted and validated.
• Customizable Pricing: automaited’s pricing is highly customizable to the customer's needs.

Drawbacks

• Cost: Might be costly for very small businesses with low amount of documents

Pricing

automaited offers various packages for businesses and needs of any kind. In their enterprise package, highly customized solutions are possible.

Automaited leverages intelligent AI to automate order processing tasks, reducing manual workload and improving order accuracy and speed. The intuitive use and adaptability of Ada makes automaited’s solution one of a kind. Additionally, automaited differentiates itself with a clear roadmap towards automation across all stages, making it a forward-looking choice for businesses aiming to reduce manual intervention.

Docsumo

Docsumo is a document processing tool that mostly automates data extraction from invoices and purchase orders. They focus on extracting unstructured text from almost every document type,  such as PDF, PNG, JPG, Excel, TIFF, TXT, Emails.

Benefits

• Versatility: Supports a wide range of document types such as CRE lender documents.
• Customizability: Highly customizable extraction rules in proprietary syntax.

Drawbacks

• Integration: Limited integration options with some legacy systems and ERP systems.
• Automation: Only extracts data, with no end-to-end workflow automation after extraction.
• UI & UX: Desired extraction results, rules, and classifications all have to be done in a rather old-school software studio.

Pricing

Docsumo offers a 14-day free trial with very limited functionality. Their pricing then starts aorund $500 per month with limited functionality, as key features such as email parsing are missing. Custom plans are available for enterprises with higher volumes. More details can be found on their official pricing page​.

Docsumo is a good solution for a narrow use case, by simply extracting data from unstructured text formats. However, it doesn’t offer a wide variety of other functions, such as advanced automations or integrations into other ERP Systems. Therefore, it is not the right solution for companies that seek to expand and grow with their choice of solution. 

Natif.AI

Natif.ai focuses on enabling developers to read the data from unstructured text documents with their OCR and HTR technology. (OCR vs AI Technology in Order Processing) Natif.ai enables developers to automate and classify documents independently via a platform.

Benefits

• Marketplace: With their marketplace solution, they enable the use with C#, Python, PHP, Javascript and Java.
• Platform: Their platform provides a good overview of all running activities.

Drawbacks

• Limitations: No end-to-end automation for workflows, only extraction is possible.
• Versatility: Lack of features and old-school interface, as templates have to be manually selected 
• Ease of use: Defining workflows is complex and is more suited for IT personnel (developers). Workflows need constant maintenance.

Pricing

Natif pricing offers packaged pricing with a trial option for free where 100 pages are included as a test only. Basic pricing starts at 339€/month, adding one AI model with OCR to extract data. The professional package offers unlimited AI models for 799€/month.

Detailed pricing is only on request on their pricing page.

Although an interesting approach for IT departments, Natif.ai lacks functionality and intuitive design, as it is created to be used by developers. The platform often fails to extract information effectively. It requires users to annotate and upload numerous examples, which is time-consuming. Additionally, the annotation feature itself is dysfunctional, making the entire process inefficient.

In addition to exploring these top order processing automation tools, it's important to understand why merely focusing on document extraction might not be sufficient for streamlining your order processing workflow. For a deeper dive into this topic and to discover the comprehensive approach to truly optimize order processing, check out our blog post "The Myth of Streamlining Order Processing: Why Document Extraction Alone Isn't Enough". This article provides valuable insights into the broader strategies required for effective automation.

Rossum

Rossum is an IDP (intelligent document processing) tool designed to automate business workflows, reduce manual data entry errors, and improve productivity. With the use of AI, the tool is designed to read business documents like a human would, adapting to changes in style and formatting as it goes. While Rossum offers robust features, it requires a steep learning curve for users unfamiliar with AI-driven platforms.

Benefits

• Offering: Offers end-to-end processing, with data capture, validation, and post processing
• Integrations: Pre-set integrations with ERP systems such as SAP or Microsoft Dynamics.
• Upload: Various data upload features: Manual import, API, and Email.

Drawbacks

• Integration Costs: Integrations to SAP, Oracle, UiPath are all paid add-ons with a “request access” and a demo meeting has to be booked.
• Complexity: Transformation of the extracted data to customers' needs requires the use and configuration of numerous add-ons. Targeted towards tech-savvy users and/or businesses with IT personnel capacity.
• Setup: Some users on Capterra Reviews are mentioning that the system might be hard to setup especially when document language is not English 

Pricing

Pricing of Rossum seems to be in a higher category. SAP Store states a starting price of 40,000€/year, depending on platform size and document pages. Around 100,000 pages are included in the 40,000€ package, indicating a price of 0.40€ per processed page and around 1-2€ per order. More details about pricing have to be requested.

Rossum offers wide variety of automations and data extractions, however it is only a solution to be considered for large enterprises, which makes it unconsiderable for smaller businesses. Furthermore, the tech-savy approach makes it difficult for employees to handle the solution efficiently and individually.

Parashift

Parashift provides IDP solutions that automate the extraction and processing of order data, enhancing operational efficiency. Parashift's has advanced machine learning algorithms that continuously improve accuracy with minimal human intervention.

Benefits

• Flexibility: Supports a wide range of document types and formats.
• Accuracy: High accuracy in data extraction.
• Ease of Use: You can choose one of +400 pre-trained models to ease starting

Drawbacks

• Customization: Limited customization options for specific use cases.
• Integration: Integrating into own systems is challenging.
• Automation: Only extracts data, with no end-to-end workflow automation after extraction.

Pricing

Parashift offers subscription plans that are tailored to the volume of documents processed. For more information, pricing has to be requested.

As Parashift is designed specifically for enterprise-sized companies and solely focuses on data extraction, it is suitable for only a limited group of customers. To effectively automate your order processing, Parashift offers a too one-dimensional product.

X-Suite

X-Suite is a document processing solution fully specialized to be integrated into any SAP environment. They focus on two areas of order cycle, invoicing and procurement documents. The solution is mainly built for larger enterprise companies that have built their IT environment around SAP only. 

Benefits

• SAP Focus: For companies that solely use SAP, X-Suite is the right solution
• Experience: X-Suite is a matured player in the order processing industry

Drawbacks

• Versatility: Only offering SAP integrations, so only interesting for SAP customers
• Oldschool: X-Suite has not implemented AI yet and is lacking in automation offering

Pricing

X-Suite only offers pricing on request, with two packages available: Essential and Premium. Additionally, a free trial is also not available.

X-Suite has a very narrow focus, offering only SAP integration, and can therefore be considered only by customers who exclusively use SAP in their IT infrastructure.

DocParser

Docparser is a tool that only concentrates on extracting data from documents with no AI capabilities. It is simple and reliable, making it ideal for users who prefer traditional data extraction methods without the complexity of AI.

Benefits

• Standards: Well suited for documents with a known and fixed layout.
• Price: A cheap solution if the limited features are sufficient.

Drawbacks

• Effort of use: Still highly manual. When documents change, templates need to be adjusted.
• One-dimensional: Only able to read data and extract from documents into digital format.

Pricing

Docparser offers pricing in several packages on a credit based system. Find out more here.

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In summary, docparser is good to use to extract data from standard templates, however it lacks other features and flexibility, such as reading unstructured text and automation.

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automaited’s approach to order processing stands out by the intuitive use of their AI Agent Ada

Many tools exist that offer similar capabilities when extracting and processing data from documents. Many however work with outdated technologies, such as with OCR only. Others, don’t offer a wide variety of integrations and still demand a lot of manual work. The highly on-demand customizable and intuitively usable AI agent Ada from automaited, stands out if you are in search of a holistic order processing solution:

While each order processing automation tool has its strengths, automaited’s comprehensive automation, error reduction, and customizable integration make it a great choice for businesses seeking efficient and reliable order processing. By addressing the limitations found in other tools, automaited ensures smooth operations, freeing up valuable resources to focus on customer satisfaction and business growth.

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