Excel to Jira
The Situation
In this case, an employee has the task to create structured Jira-tickets based on information from a very large excel-table.
The employee has to combine use case specific rows from the table into one ticket. The details of which rows must be combined don’t really matter, but what is important is that this task requires a 'human-in-the-loop' to be accomplished.
Several manual steps are involved in this process:
- Going back and forth between Excel and Jira
- Copying and pasting a format template with dummy values into Jira
- Exchanging values in the ticket template based on information from the Excel-table
This process is repeated several hours a day and occupies 25% of the time of the employee every week.
How automaited solved this
Automaited developed the ideal solution for the problem statement. We created the 'automaited assistant', which is an AI powered RPA software that can automate any repetitive tasks executed on a user's desktop.
In this particular case, automaited erased all time-consuming, manual steps in the workflow.
Since the user is key for deciding which features are combined into one ticket, the user keeps full control.
After selecting the required rows in the table, all information can automatically be transferred into Jira with just one click.
Watch the automaited's AI assistant work in real-time
Outcome
- Automaited integrated the solution within 24h with the customer’s infrastructure, achieving a blazingly fast time-to-value
- The customer saved 40 hours per user per month
- Employee satisfaction has increased tremendously